Privacy Policy

Effective Date: August 2025

iKonoBI is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, job title.

• Business Information: Data provided by clients for analytics and consulting purposes.

• Website Usage Data: IP address, browser type, operating system, and browsing behaviour through cookies or similar technologies.

• Communication Records: Emails, messages, or inquiries sent to us.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Respond to inquiries and provide customer support.

• Conduct analytics and generate insights for clients.

• Send relevant updates, newsletters, or marketing (with your consent).

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in delivering our services (e.g., cloud storage, analytics platforms).

• Legal Requirements: Where required by law, regulation, or court order.

• Business Transfers: In the event of a merger, acquisition, or restructuring.

4. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

5. Your Rights

Under POPIA (and GDPR if applicable), you have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your information (subject to legal and contractual obligations).

• Opt out of marketing communications.

• Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@ikonobi.com

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. International Data Transfers

If we transfer your personal information outside of South Africa, we ensure appropriate safeguards are in place to protect your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

iKonoBI
Email: info@ikonobi.com